Also referred to as e-marketing, online marketing, digital marketing uses web-based technologies to build brands, scale businesses and help companies create and satisfy customer needs.
Using the internet, social media, mobile apps, and other digital communication technologies has become part of our daily lives.
For example, in the UK, over the last decade the number of hours spent online by adults has more than doubled. It now averages 20.5 hours per week (A.T Stephan, 2016, The role of digital and social media marketing in consumer behaviour).
The internet has changed the nature of the marketing environment. The good news is that web-based technologies can give you direct access to your markets.
So you’d be crazy not to use digital marketing to promote your business.
Some benefits of digital marketing include:
- Enabling your company, no matter its size, to compete internationally.
- A suite of media platforms to spread the message about your products, services and brands.
- More opportunities to educate customers about your business and products.
- Providing a vital platform for ongoing engagement with your customers.
- Obtaining timely feedback from your current and potential customers.
- Scaling up your business by facilitating growth and expansion.
- Generating faster revenues.
- Precise measurement of your marketing campaigns.
Digital marketing is so powerful that it can help transform your marketing approach overall. The goal is to establish your online identity, build trust and stimulate customer interactivity.